Provide Ad Hoc Managed Services Support
Increase customer adoption while driving additional managed services revenue from your top customer accounts.
Why Software Companies Use SkillSpring
Enable Virtual Trainings
User conferences drive adoption but occur once a year. SkillSpring enables the same training avenue, year around.
Allow users to book on-demand or during prescheduled availability with your team.
Payment Collection Done Easy
Billing users and distributing revenue for paid support calls is automatic for your company.
Enable Managed Support Before Your Build a Team
Managed services can provide a significant revenue opportunity for SaaS tools, but the overhead of creating a team can lead this channel to become a cost center if customers aren’t lined up.
Using SkillSpring, software providers can enable paid support between your most experienced customer service reps and your enterprise accounts in a matter of hours. Use existing bandwidth while allowing customers the flexibility of usage-based pricing as you test the uptake of managed services.